6/9/2026 9:59:09 PM IT Asset Management: The Foundation for AI Control Tower By Jim Donnelly Get on top of your AI inventory before the EU, or your risk team, comes knocking. Let us appreciate how far IT Asset Management has come....
5/29/2026 2:18:34 PM Perfect Projects Don’t Need Project Managers.....But Messy Ones Do By Steven Brandon Perfect projects don’t need project managers. If the scope is crystal clear, the timeline is realistic, the stakeholders are aligned, the...
2/26/2026 7:55:06 PM From AI Experiments to Outcomes: A Practical Model for Achieving Real Value for Your Business -- Part 1 By Ben Pierce You stare numbly at the presentation you’ll deliver tomorrow. The dashboard is packed with colorful AI pilots—chatbots, auto‑draft tools,...
2/3/2026 10:26:12 PM From Kickoff to Cake: How to Set Your ServiceNow Implementation Up for Success By Allison Shirey I love what I do. I love working with our customers, seeing them have their first “aha” moment, and tackling all the fun, messy problems...
1/30/2026 5:08:58 PM Protecting Your ServiceNow Investment: Why Platform Ownership Is Non-Negotiable By Allison Shirey I often feel like I have this conversation weekly with new customers—usually on behalf of our sellers. I’ve also written other articles...