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Let’s be clear — TechNova Solutions isn’t a real company, and “Spreadsheet Sally” and “Jake the IT Guy” don’t actually exist. But the...
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I’ll never forget this meeting with a university client. The CIO was walking us through their service request process, long forms,...
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During a discovery session with a healthcare organization, the CFO pulled out a crumpled yellow Post-it note. On it, he had written 14...
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I often say, “Every second the proposal is in our hands, that is wasted time that the customer could be closer to reaping the benefits of...
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For years, Salesforce has positioned its CPQ solution as the go-to answer for sales automation. But talk to anyone who has implemented...
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Salesforce has been shouting about AI for years. Einstein this, Einstein that. But when you peel back the layers, customers are asking:...
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For years, Salesforce has enjoyed an unchallenged reputation as the CRM platform. But let’s be honest: many customers are starting to ask...
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Not long ago, I was sitting across from a VP of Student Services at a large university. She leaned in and said something that stuck with...
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Whether you are new to ServiceNow or an existing ServiceNow customer, Crossfuze has you covered.
Whatever stage of the journey you're at with ServiceNow, Crossfuze has you covered.
