9/26/2025 6:13:19 PM AI Hype vs. AI Impact: Why ServiceNow is Beating Salesforce in Enterprise AI By Samson Chilampath Salesforce has been shouting about AI for years. Einstein this, Einstein that. But when you peel back the layers, customers are asking:...
9/26/2025 6:11:48 PM The End of Salesforce’s Monopoly? ServiceNow is Coming for CRM By Samson Chilampath For years, Salesforce has enjoyed an unchallenged reputation as the CRM platform. But let’s be honest: many customers are starting to ask...
9/24/2025 8:50:20 PM A Conversation That Changed How I See Higher Education By Samson Chilampath Not long ago, I was sitting across from a VP of Student Services at a large university. She leaned in and said something that stuck with...