Jeslyn Carlson

Vice President, Marketing & Demand Generation, Crossfuze

About me

Hi, I’m Jeslyn.

By title, I’m Vice President of Marketing & Demand Generation at Crossfuze.

By purpose, I’m focused on spreading joy—within my team, with our customers, and in the world around me. I believe every day should be filled with as much happiness as possible which means we have to find a way to have fun at work… and while talking about technology.

My goal is to create content that educates, empowers, and helps people feel confident in the decisions they’re making.

When I’m not building GTM strategies, being a PowerPoint perfectionist, or trying to find a 15-minute gap in my calendar to eat, you can find me lounging near a body of water with a book (probably about wellness) and a coffee mug (sometimes full of wine).

In marketing, we get to set the voice and tone for our company, but what's special about this blog, ServiceNow Insights, is that you can hear from the voices of the experts at Crossfuze. Go explore and connect with them (and me)!

Happy Reading :)

9/24/2025 6:46:07 PM

The Six Levels of Service Management Maturity: Point Solutions to Profit-Driving Platforms

By Jeslyn Carlson

Every organization needs a way to support its end-users (employees, customers, vendors, and partners) - but the tools and models...

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We are an industry-recognized ServiceNow Elite Partner built to guide you through every stage of your journey with the ServiceNow platform.

Whether you are new to ServiceNow or an existing ServiceNow customer, Crossfuze has you covered.

ServiceNow Insights

Jeslyn Carlson

About me

The Six Levels of Service Management Maturity: Point Solutions to Profit-Driving Platforms

Trusted by CIOs & Digital Transformation leaders across the world

Speak to us today.

Whatever stage of the journey you're at with ServiceNow, Crossfuze has you covered.

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