10/15/2025 11:31:43 PM RAG in ServiceNow By Oliver Nowak When it comes to AI, Retrieval-Augmented Generation (RAG) is one of the most fundamental building blocks of any intelligent application....
10/10/2025 5:28:25 PM Dev Day Didn't Kill AI Agent startups, but it did unveil a New Layer of Control By Oliver Nowak I've seen a lot of posts on social media declaring that "OpenAI just killed AI agent startups". I understand the reasoning, but I have to...
10/1/2025 9:20:57 PM Token Cost Management Will Be the New Cloud Cost Management By Oliver Nowak Cloud cost management has been one of the big operational challenges of the past decade. Entire practices and disciplines have formed...
9/26/2025 6:10:27 PM Use Decision Science to Build the Operating Model behind AI By Oliver Nowak Too often, the technology is steering the problem, instead of letting the real problem guide how AI should be applied to solve it. This...
9/24/2025 7:36:06 PM From Bots to Agents: What’s Really Changed By Oliver Nowak We’ve been living with software agents for decades. Think of the old-school macros, decision engines, or robotic process automation bots;...