10/10/2025 6:43:02 PM How to Translate Business Objectives into ServiceNow Capabilities By Daniel Van Orden Introduction: The Alignment Challenge Many organizations invest in ServiceNow expecting rapid transformation; yet the disconnect between...
10/7/2025 1:42:49 AM Measuring ROI in ServiceNow: Turning Platform Investments into Business Outcomes By Daniel Van Orden ServiceNow is one of the fastest-growing enterprise platforms in the world. But for many organizations, the biggest challenge isn’t just...
10/3/2025 3:01:49 AM 5 Underrated ServiceNow Features that Deliver Big Value By Daniel Van Orden When people think about ServiceNow, they often picture ITSM or large enterprise workflows. Yet beneath the surface, there are features...
9/30/2025 8:31:55 PM How ServiceNow Enables the Shift from Project Management to Product Management By Daniel Van Orden For years, organizations have managed initiatives through projects, temporary endeavors with start and end dates. But today’s digital...
9/24/2025 7:44:56 PM Why do a Sprint Showback? By Daniel Van Orden One of the most overlooked but powerful practices in Agile delivery is the sprint showback. Instead of waiting until the end of a project...
9/23/2025 3:27:59 AM Managing Enhancements in ServiceNow Implementations By Daniel Van Orden Enhancements often surface once stakeholders see ServiceNow in action. Without structure, they can derail scope as well as timelines....
9/18/2025 6:25:42 PM Delivering Value with ServiceNow: Turning Opportunity into Impact By Daniel Van Orden ServiceNow has emerged as a leading platform for digital transformation, enabling organizations to streamline workflows, enhance...