10/8/2025 12:47:22 AM Delivering with Focus: Prioritization Strategies for ServiceNow Implementors By David Shake For ServiceNow implementors, balancing competing priorities is a daily reality. Between managing platform upgrades, delivering...
9/30/2025 8:30:52 PM From the PMO: Combating Resource Roulette By David Shake Balancing Resources Across Projects: Key Strategies Managing resources across multiple projects is a complex but critical task for...
9/24/2025 9:52:50 PM Sorry, that's not in scope (and it's going to be okay)! By David Shake As ServiceNow Engagement Managers (EMs), we constantly battle the balance of delivering maximum value for our customers on our projects,...